◥ Privacy Policy

This website is brought to you by Good Startup Pte. Ltd. (hereinafter referred to as ‘we’ or ‘us’ or ‘our’, as the case may be). We take the privacy of our website users very seriously. We ask that you read this privacy policy (“Privacy Policy”) carefully as it contains important information on how we collect, use and disclose your personal data when you visit our website, register for updates, or use any products, services or activities offered by us.

By interacting with us using your personal data, or submitting your personal data to us, or signing up for any services or activities offered by us, you agree and consent to the collection, use and disclosure of your personal data for the purposes set forth in this Privacy Policy. You also acknowledge that Good Startup Pte. Ltd. as well as our representatives and/or agents may from time to time amend, modify or otherwise update this Privacy Policy at their discretion, without prior notification. We therefore advise you to periodically check this Privacy Policy for any updates to this Privacy Policy.

PERSONAL DATA WE MAY COLLECT ABOUT YOU

We will obtain personal data about you (such as your name and address), whenever you complete an online form. We will also obtain personal data about you (such as IP address and operating system of the device used, the date and time of access, website URL visited, type of browser used and geographic region from which our website is accessed (“Technical Data”)) when you visit our website. Generally, we will only process your Personal Data as described in this Privacy Policy.

For example, we will obtain your personal data when you visit our website as the webhosting provider may log and temporarily store Technical Data in order to make the website available to you. We will also obtain your personal data when you register to use this website, send us feedback, contact us for any reason, sign up to a service or enter a competition. Please note that we will obtain any sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purposes specified below.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data, your computer’s internet protocol address and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

Occasionally we may receive information about you from other sources, which we will add to the information we already hold about you in order to help us improve and personalise our service to you.

HOW WE USE YOUR PERSONAL DATA

We will use your personal data in a responsible manner and as necessary for the purposes set forth below, which include, but are not limited to, the following:

  • to help us identify you;

  • administration;

  • research, statistical analysis and behavioural analysis;

  • marketing;

  • fraud prevention and detection;

  • credit checking;

  • customising this website and its content to your particular preferences;

  • to notify you of any changes to this website or to our services that may affect you;

  • security vetting; and

  • improving our services.

DURATION OF STORAGE OF PERSONAL DATA

Your personal data is stored only for as long as it is necessary to fulfil the purposes set forth in this Privacy Policy, or when applicable, for as long as we are legally required to do so.

MARKETING AND OPTING OUT

If you have given permission, we may share your personal data with organisations who are our business partners and we or they may contact you (unless you have asked us or them not to do so) by mail, telephone, SMS, text or picture or video message, fax, email and other means about products, services, promotions, special offers that may be of interest to you. If you prefer not to receive any further direct marketing communications from us or our business partners, you can opt-out at any time.

If you would like to withdraw your consent to the above, please contact us at the contact details stated below.

DISCLOSURE OF YOUR PERSONAL DATA

We may disclose your personal data to:

  • other companies within our group;

  • our agents and service providers;

  • credit reference agents;

  • law enforcement agencies in connection with any investigation to help prevent unlawful activity; and

  • our business partners in accordance with the Marketing and Opting Out section above.

KEEPING YOUR DATA SECURE

We will use technical and organisational measures to safeguard your personal data.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the Internet.

MONITORING

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

CREDIT CHECKING

For fraud prevention and money laundering purposes, we may search the files of credit reference and fraud prevention agencies (who will record the search). If you provide false or inaccurate information and we suspect fraud, we will record this and if the situation warrants it, we may have to make a police report.

INFORMATION ABOUT OTHER INDIVIDUALS

If you give us information on behalf of someone else, you warrant that the other person has appointed you to act on his or her behalf and has agreed that you can:

  • give consent on his or her behalf to the processing of his or her personal data;

  • receive on his or her behalf any data protection notices; and

  • give consent to the transfer of his or her personal data abroad.

TRANSFER OF DATA OUT OF SINGAPORE

The information you provide may be transferred to countries outside of Singapore that do have similar protections in place regarding your data and restrictions on its use as set out in this Privacy Policy. Such data may be transmitted to data storage facilities where we keep our central records. Data may also be transferred to our offices and appointed agents in Singapore or other countries in connection with our performance of the contract with you. We will take steps to ensure adequate protections are in place to ensure the security of your information. By submitting your information, you consent to these transfers for the purposes specified above.

YOUR RIGHTS

We will, upon your written request to us (see contact details and requirements below), allow you to enquire about the ways in which your personal data has been or may have been used or disclosed within a year before the request, unless we are required or authorised to do so by law, to deny your request for access to your personal data.

You have the right, subject to the payment of a reasonable administrative fee as may be further notified by us, to request access to personal data that we may process about you. If you wish to exercise this right, you are required to:

  • put your request in writing

  • include proof of your identity and address (e.g., a copy of your NRIC or passport, and a recent utility or credit card bill)

  • attach a cheque in the amount as notified by us made payable to Good Startup Pte. Ltd. and

  • specify the personal data you want access to

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you are required to:

  • put your request in writing

  • provide us with enough information to identify you; and

  • specify the information that is incorrect and what it should be replaced with

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you are required to:

  • put your request in writing (an email sent to hello@goodstartup.com with a header that says 'Unsubscribe' is acceptable)

  • provide us with enough information to identify you; and

  • if your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g., email or telephone), please specify the channel you are objecting to

SALE OF BUSINESS

If our business is sold or integrated with another business, your personal data may be disclosed to our advisers and any prospective purchasers, and their advisers will be passed on to the new owners of the business.

LINKS TO OTHER WEBSITES

Our website contains links to other websites. This Privacy Policy only applies to this website, so when you access links to other websites you should read their own privacy policies.

OUR CONTACT DETAILS

We welcome your feedback and questions. If you wish to contact us, please send an email to hello@goodstartup.com or you can write to us at 16 Raffles Quay, #20-03 Hong Leong Building, Singapore 048581.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

GOVERNING LAW

This Privacy Policy and your use of this website shall be governed in all respects by the laws of Singapore. In event of any dispute arising out of or in connection with this Privacy Policy, such dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this section. The seat of the arbitration shall be Singapore. The arbitration tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English.